VegasPlus Casino Privacy Policy

At Vegas Plus, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This VegasPlus Privacy Policy explains what information we collect, why we collect it, and how we use, store, and safeguard it whenever you visit vegasplus.vip, create a Vegas Plus casino account, or enjoy our library of 700+ games. Owned and operated by Eirian N.V. under Curaçao Gaming Authority license no. OGL/2024/116/0136, we have served players since 2019 and remain accountable to strict regulatory standards regarding data protection.

We provide our services in nine languages, including English, French, Spanish, Norwegian, German, Italian, Portuguese, Japanese, and Korean. Whether you found us through a search for vegas plus casino online, vegasplus casino en ligne, or vegas plus casino en ligne, this policy applies equally to every visitor and registered player, regardless of the locale you select through our in-site switcher. Where translations differ, the English version of this policy prevails.

Information We Collect

When you register a VegasPlus casino account, we collect the personal details necessary to open and manage your profile, including your full name, date of birth, email address, phone number, residential address, and country of residence. Because we do not accept players from certain restricted jurisdictions, we also verify your location to confirm your eligibility to play at Vegas Plus.

• We collect identity verification documents, including a government-issued photo ID and proof of address, required before any withdrawal
• We collect masked card details (the middle eight digits and CVV obscured) when you fund your account by card
• We collect transaction data related to your deposits and withdrawals across our supported currencies, including GBP, BTC, BCH, ETH, LTC, USDC, and USDT
• We collect gameplay data, wagering history, and bonus activity linked to your vegasplus casino bonus and VIP status
• We collect technical data such as your IP address, browser type, and device information when you access our desktop or mobile platform
• We collect communication records when you contact our support team via email or live chat

How We Use Your Information

We use the information we collect to operate your Vegas Plus casino account, process deposits and withdrawals, verify your identity, and comply with our regulatory obligations under our Curaçao license. We also use your data to personalise your experience, manage your participation in our VIP Club across all seven tiers, and administer promotions such as our welcome bonus, cashback, and bonus wheel rewards. When you claim a bonus vegasplus offer or use a vegas plus code promo, we track wagering progress to confirm compliance with our terms.

We may use your contact details to send you service-related communications, including account notifications, security alerts, and, where you have consented, marketing messages about new promotions. You may withdraw marketing consent at any time by contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your language preference, and analyse how you use our site so we can improve performance across the vegasplus app and our browser-based desktop and mobile platforms. Cookies also help us detect fraudulent activity and enforce our one-account-per-household rule, which applies per IP address, email, telephone number, and payment method. You can manage or disable cookies through your browser settings, though doing so may affect certain features of your VegasPlus login experience.

How We Share Your Information

We do not sell your personal data. We may share information with trusted third parties strictly where necessary to operate our services, including:

• Payment providers processing your deposits and withdrawals, such as Google Pay, Visa, Mastercard, and cryptocurrency networks
• Identity verification providers who confirm your documents during our KYC checks
• Regulatory authorities, including the Curaçao Gaming Authority, where legally required
• Game and platform providers, including Fire Kirin, Lucky Streak, Triple Cherry, and NetEnt, to deliver our slots, live casino, and table games
• Professional advisors and law enforcement where disclosure is required by law

Data Security

We apply industry-standard technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Sensitive documents submitted for verification, such as your ID and proof of address, are stored securely and accessed only by authorised personnel handling your withdrawal request. While we work hard to protect your data, no online transmission method is entirely risk-free, and we encourage you to keep your VegasPlus casino login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, accounting, and regulatory obligations. If your account becomes inactive for 180 days, we may close it in accordance with our terms, though we retain records required by applicable gaming and financial regulations for the statutory retention period.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. These rights typically include:

• The right to request access to the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data, subject to our regulatory retention obligations
• The right to object to or restrict certain processing of your data
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our support team, and we will respond in accordance with applicable data protection law.

International Data Transfers

As we serve players across multiple regions and support nine languages, your data may be processed in countries outside your country of residence. Where we transfer data internationally, we take appropriate steps to ensure it remains protected in line with this policy.

Children's Privacy

Our services are intended solely for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we will delete any such data if we become aware it was collected in error.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Continued use of Vegas Plus casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you would like more information beyond a typical vegasplus casino review, our support team is available 24/7 via live chat or by email at support@vegasplus.vip. We are here to help with any privacy concern related to your VegasPlus casino account, your vegasplus casino login, or your overall experience with us.